Warranty
Effective Date: November 3, 2025
Last Updated: November 3, 2025
1. Manufacturer’s Warranty
All products sold by Strike Equipment are backed by the original manufacturer’s warranty. Coverage details, including duration and terms, vary by product. Refer to the product packaging, manual, or manufacturer’s website for specific warranty information.
If you’re unsure about your product’s warranty coverage, contact our support team:
Email: support@strikeequipment.com
Phone: 833-545-4093
2. Product Quality
We want every product you receive to meet expectations. If an item arrives defective or malfunctions, we offer a 100% refund or replacement.
To help us resolve your issue quickly:
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Inspect the package at delivery. If damage is visible, note it on the delivery receipt.
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If you couldn’t open the box immediately but suspect damage, mark “suspect damage” on the delivery receipt.
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Email clear photos of the damage to support@strikeequipment.com so we can process your replacement or refund promptly.
3. Warranty Limitations & Exclusions
Manufacturer warranties typically cover defects in materials and workmanship under normal use. Coverage does not include:
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Misuse, abuse, improper installation, or unauthorized modifications
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Environmental damage or operation outside intended use
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Normal wear and tear
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Consumable parts or accessories (unless specifically stated)
For details about coverage for your specific product, consult the included manual or contact our support team.
4. Filing a Warranty Claim
To file a warranty claim:
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Email support@strikeequipment.com with the following details:
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Proof of purchase (order number or receipt)
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Description of the issue (include photos or videos if possible)
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Our team will review your claim and may request more information.
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If approved, we’ll coordinate a repair, replacement, or refund per the product’s warranty terms.
5. Shipping & Labor Responsibilities
Unless otherwise noted by the manufacturer:
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Shipping the item back for evaluation is your responsibility.
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If a replacement or repair is approved, we will cover the shipping cost to return the new or repaired product.
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Labor, installation, or removal costs are not covered under standard warranties.
6. Transferring Your Warranty
Most warranties are non-transferable and apply only to the original purchaser. For exceptions or optional extended coverage, refer to your product documentation or contact our team.
7. Disclaimers & Legal Limitations
This warranty represents Strike Equipment’s sole obligation regarding product quality. It is not transferable and does not extend beyond the original warranty period.
We are not liable for indirect, incidental, or consequential damages resulting from product use or inability to use the product.
Some jurisdictions do not allow limitations on incidental damages, so these exclusions may not apply to you.
Contact Information
Company Name: Strike Equipment
Phone: 833-545-4093
Email: support@strikeequipment.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Address: 16154 Eagleview Drive, Lakeville, MN 55044, United States
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